Privacy Policy
Last updated: June 2026
Find My Agent (“we”, “us”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020.
What we collect
When you submit your property details, we collect your name, email address, phone number and property address, along with any details you provide about your property sale. We only collect information that you give us directly — through our website forms, by phone, or by email.
How we use your information
- To contact you about your enquiry and discuss your requirements.
- To identify top-performing agents in your area (using your property address).
- To connect you with an agent once you choose to proceed.
- To set up your complimentary Facebook marketing campaign if you list with a recommended agent.
- To send you relevant information about the property market or our services, where you have not opted out.
Sharing your information
We never sell or trade your personal information. Your details are only shared with an agent once you have chosen to proceed with them. We may use trusted third-party providers — such as website hosting and analytics — who are required to keep your information confidential, and we may disclose information where the law requires it.
Cookies and analytics
Our website uses cookies to understand how visitors use the site and to improve your experience. We use analytics services such as Google Analytics, and may use advertising tools such as Google Ads and Facebook remarketing to reach people who have shown interest in our service. You can disable cookies in your browser settings, although some features may not work as intended. You can manage how Google personalises ads through your Google Ad Settings.
Marketing emails
We comply with New Zealand’s Unsolicited Electronic Messages Act. Every marketing email includes an unsubscribe link, and we action opt-out requests promptly. You can also unsubscribe at any time by contacting us.
Keeping your information secure
We take reasonable steps to protect the information you provide. We never request credit card details.
Your rights
You are entitled to request access to the personal information we hold about you, and to ask us to correct it, at any time.
Contact us
If you have any questions about this policy, call us on 0800 111 449 or get in touch via findmyagent.co.nz.